Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Scarab is an Issue Tracking System that features data entry, queries, reports, notifications to interested parties, collaborative accumulation of comments, dependency tracking, and collaborative prioritization (voting). It uses Java Servlet technology to enhance speed, scalability, maintainability, and ease of installation. It contains XML import/export support, allowing easy migration from other systems (like Bugzilla). The modular code design eases the modification of features. It is fully customizable via a set of administrative Web pages. The look and feel of the UI can easily be modified, and Scarab can easily be integrated into larger systems.
AgileTrack is an agile development planning and iteration tracking tool. It assists in the creation and life-cycle of iterations, projects, stories, tasks, and bugs. It is focused on simplicity and practicality. Its interface is designed to be useful specifically for software developers on small development teams with rapidly-changing priorities and requirements. Its primary interface for developers is geared toward availability, speed, and purpose. It is flexible and minimalistic with respect to the data that is required for records. It is designed to be compatible with agile development methodologies, particularly Extreme Programming.
AT-Project is an Eclipse plugin for change management of IT projects. It handles bugs, tasks, and changes according to the product structure and issues of a software development project. It helps to track code file changes related to project configuration items. The client-server version improves collaboration. Other features include user management, portfolios, and reporting.
Yoxel SW is an adaptive project management solution allowing you to maintain a continuous feedback loop with your customers while collaboratively planning and implementing development iterations. It includes a request/bug tracker, release manager, customer portal, and knowledge/Q&A/FAQ management system.
The Plandora project is a tool to help the software development process, from the customer requirement phase until the task conclusion. It consequently gathers the history of the project. The Plandora system can be useful for teams that have problems with resource bottle-necks, parallel projects, critical dead lines, necessity for scope documentation of tasks and requirements, and more.
gPM (generic Process Management) is a generic TOPCASED tool for business process management that can also be used for bug or issue tracking and for other almost any document-based process. gPM is composed of a server and several clients are available (Web-based, Eclipse Mylyn connector, Eclipse rich client). As gPM is a generic tool, it needs to be instantiated for each business process you want to support. Defining a business process consists of providing the product types, sheet types, sheet link types, and the life cycle of each sheet type. gPM configuration also includes roles and access controls, sheet type life cycles, dictionaries and translations, functional extension points, filters, and more. gPM has already been successfully instantiated for both simple development processes (like Mantis or Bugzilla) and complex industrial processes, like in the aerospace domain.