OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Dar is a shell command that makes backup of a directory tree and files. Its features include splitting archives over several files, DVD, CD, ZIP, or floppies, compression, full or differential backups, strong encryption, proper saving and restoration of hard links, extended attributes, file forks, Door inodes, and sparse files, remote backup using pipes and external commands (such as ssh), and rearrangement of the "slices" of an existing archive. It can run commands between slices, before and after saving some defined files or directories (for a proper database backup, for example), and quickly retrieve individual files from differential and full backups. Several external GUIs exist as alternatives to its CLI interface, like kdar, DarGUI, SaraB, etc.
HTTrack is an easy-to-use offline browser utility. It allows you to download a Web site from the Internet to a local directory, building recursively all directories, getting HTML, images, and other files from the server to your computer. HTTrack arranges the original site's relative link-structure. Simply open a page of the mirrored Web site in your browser, and you can browse the site from link to link, as if you were viewing it online. HTTrack can also update an existing mirrored site, and resume interrupted downloads. WebHTTrack is a Web-based GUI for HTTrack.
rsync is a replacement for rcp (and scp) that has many more features. It uses the "rsync algorithm" which provides a very fast method for remote files into sync. It does this by sending just the differences in the files across the link, without requiring that both sets of files are present at one of the ends of the link beforehand.
Bacula is a set of programs that allow you to manage the backup, recovery, and verification of computer data across a network of different computers. It is based on a client/server architecture and is efficient and relatively easy to use, while offering many advanced storage management features that make it easy to find and recover lost or damaged files.
Vobcopy copies DVD .vob files to hard disk (thanks to libdvdread), decrypting them on the way (if libdvdcss is installed) and merges them into 2 GB files (or larger) with the name extracted from the DVD. It checks for enough free space on the destination drive and compares the copied size to the size on DVD (in case something went wrong during the copying). It can also mirror a whole DVD video part and copy single files.
ISO Master is an easy to use GUI CD image editor for Linux, BSD, and Windows. Basically, you can use this program to extract files from an ISO, add files to an ISO, and create bootable ISOs, all in a graphical user interface. It can open both ISO and NRG files, but can only save as ISO. It is based on bkisofs, a library for reading, modifying, and writing ISO images.