OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
NASLite is a Network Attached Storage (NAS) server operating system designed to transform a basic computer into a dedicated file server. Utilizing highly optimized versions of Samba, uCLibc, BusyBox, and various other Linux tools, it provides SMB/CIFS, FTP, or NFS filesystem support. It accommodates multiple client OSes: Windows, Mac OS X, and Linux. NASLite offers SMART disk monitoring and large file support, and is incredibly easy to install and administer.
MailSteward will archive all of your email in a database for easy retrieval, without touching or modifying the email in your email client program. Just click on the Store Email in Database button and MailSteward will go to work storing copies of all your email, both text and HTML versions, and attachments, into a relational database file. You can then retrieve email and attachments from the database by searching on Date, From, To, Subject, Mailbox, or Body text.
The GNOME Structured File Library is a utility library for reading and writing structured file formats. Support for MS OLE2 streams is complete, as is zip import. There is also support for document metadata and some initial work on decompressing VBA streams in OLE files for future conversion to other languages. This library replaces libole2 and is used in gnumeric, mrproject, abiword, libwv2, koffice. It is also part of the AAF format.
DIASER is a cloud storage class combined geo-data replication, long-term archive system, and WAN vault application. Manage long term mixed data archives generated by existing backup software. Ensure availability using commodity hardware. Retain administrative and financial control. It combines a disk-based backup volume management system and triple redundancy with a storage architecture designed to structure months to years of long term sustainable archiving space. It is a quick and low-cost way to make an environment more robust by backing up data in multiple places. This replication also provides fast retrieval of archived data from all node hosting locations. A Perl installer creates the system. Nodes can be dedicated to storage or used for existing services over unused bandwidth. DIASER works in user space over SSH.
SILVERCODERS DocToText is a powerful utility which can convert documents in many formats to plain text. It includes a console application and C/C++ library, which allows embedding text extraction mechanisms into other applications. It supports MS Office binary formats (MS Word (DOC), MS Excel (XLS), MS PowerPoint (PPT), and Rich Text Format (RTF)), OpenDocument formats (text documents (ODT), spreadsheets (ODS), and presentations (ODP)), Office Open XML formats (MS Word (DOCX), MS Excel (XLSX), and MS PowerPoint (PPTX)), and HyperText Markup Language (HTML). DocToText can extract text not only from the document body but also from annotations (comments) embedded in odt, doc, docx, or rtf files and read metadata like author, last modification date, or number of pages. It can be used as a fast console viewer, and is able to convert corrupted OpenDocument and Office Open XML documents. It can be used to recover text even if other recovery methods failed.
SyncML is the common language for synchronizing all devices and applications over any network. SyncML leverages eXtensible Markup Language (XML), making SyncML a truly future-proof platform. With SyncML, networked information can be synchronized with any mobile device, and mobile information can be synchronized with any networked applications. SyncML is an open standard.
Wiresoft ANA (Automated Network Agent), an Artificial Intelligence-based systems management service, automatically performs over 90% of Linux systems management tasks. It is a self-managing, self-learning system support service that provides constant maintenance and protection for Firegate Servers. ANA services include Software Updating and Integration, Intrusion Detection, Data Back-up and Disaster Recovery, Monitoring, and Alerting.
Uber Project Document Management System is a PHP-, ProgreSQL- and MySQL-based management system for project documentation. It includes document version tracking. All documents are assigned to projects and all have a unique reference number, issued by ueberp, which can be used by the customer when referring to a document.