RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
PhpCompta is an accounting application. It is Web based and follows Belgian and French accountancy systems, but can be adapted to others. This application is able to handle the accounting for several small and medium-sized companies, and can create invoices or reports with OASIS or RTF templates. It can also manage analytic accountancy and follow-up of customers and suppliers. A plugin system is provided.
OpenERP is a complete business application suite. It covers CRM, accounting (analytic and financial), production management (MRP), stock management, sales and purchases management, task automation, marketing campaigns, help desk, POS, and more. Technical features include a distributed server, flexible workflows, an object database, a dynamic GUI, an XML-RPC interface, and customizable reports.
AShopV provides a shopping cart with digital goods delivery, affiliate tracking, Swoopo-style auctions, full PayPal support, support for many other payment gateways, many shipping calculation options, and multiple languages and currencies. The software also includes a CRM Sales Office with order management where you can create quotes and turn them into bills that can be paid online, set up automatic recurring billing, manage purchase orders, handle customer and vendor contact through POP3 or IMAP, and view customer and vendor history. A Shopping Mall integrates with the affiliate tracking to let you set up your own ClickBank clone.
SkrubCRM is a CRM that can be used easily by companies of all sizes. Larger organizations can rely on it to deliver constantly and reliably. It has comprehensive role based security. It can use any Hibernate supported database. It does not require an application server to run; it can run on a Web server like Tomcat or Jetty. It can support millions of customers easily. It is extremely fast. It complies with ITIL, SOX, and other international regulations. Its internationalization and localization features allow it to be translated into any language easily.