OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
GoAnywhere automates and secures the exchange of data with your customers, trading partners, and servers. It allows your organization to consolidate all of its data transmission and processing needs under one solution with a single point of control and administration. With GoAnywhere, customers save a significant amount of time and money by eliminating the custom programming and manual steps traditionally required. It supports FTP, SFTP, FTPS, HTTP, HTTPS, SMTP, POP3, IMAP, Open PGP encryption, ZIP, GZIP, Excel, XML, and CSV standards. It connects to the database servers of DB2, SQL Server, Oracle, MySQL, Sybase, and Informix.
SPM (formerly known as SPAM) is a set of tools that help manage change in an AIX environment. It uses a client-server architecture and is focused on five functional areas: collection of configuration, reporting configuration changes, comparing configurations, extracting configuration, and searching for configuration changes. Each of these functional areas also includes reporting and export capabilities. The collection of configuration is achieved by installing a client package on all systems being managed. The SPM Server provides a Web interface for reporting and examining configuration changes.
Multi-Dimensional Clustering (MDC) Table Size Estimator for DB2 is an application that can be used to optimally estimate space requirements based on table statistics and MDC parameters. It has the ability to use one or more clustering dimensions, which speeds up the query process and frees users from the burdens of converting a table to MDC on AIX and Windows.
Moab Workload Manager is a High Performance Computing (HPC) resource management and job scheduler. It is designed and developed by the same developers as the popular Maui Scheduler, and it provides the same powerful cluster scheduling capabilities with the addition of events, resources, and grid policy engines.
GT Subset allows you to quickly and easily create subset databases for system testing and application development. It is a GUI utility that allows you to define any relationships required to subset data, as well as use existing database constraints. Selection criteria can be added at any level and can be changed at run time. Use it during system testing to build a smaller test database, to save disk space by reducing the amount of cloned data, to partition data in organizations, or to archive old data to history databases.
Red-Piranha is a search system that can actually learn what you are looking for. It can be used as a Web page, command line, or XML-WebService, so it will work with most languages, including Java, Perl, C#/.NET, and PHP. It includes learning abilities for the Desktop/Internet search functionality. All feedback from the user is stored in (editable) XML and RDF, and is used by the system to improve the quality of searches.
Xi-Batch is a very flexible job scheduling and workload management system. It provides time-based scheduling as well as load management, dependency-based job execution, and job prioritization. Each job's environment (environment variables and I/O default paths) is established by the system based on user ID. It can manage jobs in a single server or across a network of any number of servers, even different UNIX/Linux platforms. It can be controlled by CLI, a GUI (Motif), A Windows client, a Web-browser, or through an API. It works as an intelligent job dispatcher in grids or other server clusters.