All releases tagged Minor feature enhancements
Release Notes: Billing TSV reports now include travel time and cost. A bug where the Recipients section of email was sometimes not showing according to setup options has been fixed. A bug causing custom fields values to not appear in Excel downloads has been fixed. An issue causing bar and pie charts to not appear in PDFs has been fixed. A bug preventing scheduled reports from being sent if they were assigned to clients but no techs has been fixed.
Release Notes: Receiving email preferences and Tech Group email panels now requires explicit confirmation if configuring an email account that already contains messages. Deleting LDAP connections no longer deletes the associated client accounts (shift-clicking the delete button will cause the associated clients to be deleted along with the LDAP connection.) If a new client is discovered during an LDAP sync, the application will include deleted clients when searching for a matching client account. A bug preventing Asset attachment names from being stored has been fixed.
Release Notes: Receiving email preferences and Tech Group email panels now requires explicit confirmation if configuring an email account that already contains messages. Deleting LDAP connections no longer deletes the associated client accounts (shift-clicking the delete button will cause the associated clients to be deleted along with the LDAP connection.) If a new client is discovered during an LDAP sync, the application will include deleted clients when searching for a matching client account.
Release Notes: There is a Ticket Type category for ticket and billing reports. The resolved confirmation email link now uses an email reply as long as email tickets are enabled, and otherwise uses the previous method requiring login to the Web application. Billing logo upload now works correctly. An exception is no longer thrown when importing assets. Imported tickets now have their Created By attribute set to the tech performing the import. Random servlet error messages are fixed. Scheduled billing reports will now generate a PDF attachment correctly.
Release Notes: This release adds a Ticket Type category for ticket reports. Imported tickets now have their Created By attribute set to the tech performing the import.
Release Notes: The delayed response page now appears when a response takes a long time to return. This prevents page timeouts when executing heavy tasks, like generating large reports. gzip compression for SSL connections has been added. There is a security fix to prevent XSS attacks when "Helpdesk.woa" in a URL is replaced with encoded JavaScript. gzip compression now works through Apache ProxyPass configurations.
Release Notes: The delayed response page now appears when a response takes a long time to return. This prevents page timeouts when executing heavy tasks, like generating large reports. gzip compression for SSL connections has been added. There is a security fix to prevent XSS attacks when "Helpdesk.woa" in a URL is replaced with encoded JavaScript. gzip compression now works through Apache ProxyPass configurations.
Release Notes: This release adds a network_name tag for Custom Tool Links in Preferences-Assets. For installations with MySQL databases, tax rates now allow four digits beyond the decimal point.
Release Notes: First Name, Last Name, and E-Mail columns were added to ticket search results list column selection. Column width was increased for the Location and Department Name fields. Alerts targeting the assigned tech will be sent to techs in the ticket's Tech Group Level if no tech is assigned to the ticket. The character limit for tech and client notes was extended from 4000 characters to 8000 characters for SQL Server databases. A bug causing attachments of Office 2007 documents to download with incorrect MIME types was fixed. An option to prevent WHD from reconfiguring Log4J appenders was added.
Release Notes: A new license key format is supported. The MySQL driver was updated. The entire EO_PK table is no longer locked when creating or incrementing primary keys.
