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Release Notes: Receiving email preferences and Tech Group email panels now requires explicit confirmation if configuring an email account that already contains messages. Deleting LDAP connections no longer deletes the associated client accounts (shift-clicking the delete button will cause the associated clients to be deleted along with the LDAP connection.) If a new client is discovered during an LDAP sync, the application will include deleted clients when searching for a matching client account.

Release Notes: This release adds a Ticket Type category for ticket reports. Imported tickets now have their Created By attribute set to the tech performing the import.

Release Notes: The delayed response page now appears when a response takes a long time to return. This prevents page timeouts when executing heavy tasks, like generating large reports. gzip compression for SSL connections has been added. There is a security fix to prevent XSS attacks when "Helpdesk.woa" in a URL is replaced with encoded JavaScript. gzip compression now works through Apache ProxyPass configurations.

  •  20 Jan 2009 19:07

Release Notes: Several database locking issues that could result in application hangs have been fixed. A bug causing calendar Prev/Next buttons to fail for certain time zones has been fixed.

Release Notes: The new free version has no expiration and no ads.

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