WebCall is a MySQL Linux ticket tracking system, built for multi-department use. It features easy setup and configuration, easy and low maintenance once setup, module support, separate user logins with security level control, system logging, an automated system for resetting users passwords, flexible configuration for different departments, separate tables in the database for each department, and much more.
Release Notes: In this release, a new look was created with feature enhancements.
Release Notes: This release adds updates to Multiple Department Listing, to allow more than one Dynamic Department to List Topics for Opening of new calls.
Release Notes: Users can now access a built-in phone list from the users table. A built-in "Who's IN" feature was added, which will tell you who is in the office by using a color button. A user profiles feature was added, which lists users information, manager information, and an image of the user, if available.