Trumpeter is a stand-alone server that integrates RT (Request Tracker) with an XMPP chat server (used by Jabber, Pidgin, Google Talk, etc.). It regularly queries RT, and posts notification messages in chat rooms when new tickets arrive, when they are about to expire, and when they are past their due time. It is quite configurable, making it easy to watch several RT queues simultaneously and post the results to different chat rooms.
|Tags||Quality Assurance Issue Tracking xmpp itil|
|Operating Systems||OS Independent|
Release Notes: This release contains several fixes and a couple of new features. Trumpeter will now optionally notify users in a chat whenever a previously announced ticket has been closed. It will reconnect and re-join to the chats when the connection is lost, and is also able to start as a Unix daemon. A character set issue has also been solved, and logging has been greatly improved.