SMI (Services Maintenance Interventions) is a complete free solution to manage services and technical support to customers with frontoffice and backoffice modules. It can manage contracts, asset tracking, repair orders, working time, rentals, tasks, subcontractors, and has many other functionalities.
| Tags | Office/Business |
|---|---|
| Licenses | GPL |
| Implementation | JavaScript PHP |
Recent releases


Release Notes: A signature can now be entered when a work order is done. All user operations are now logged. Work orders can be automatically generated from existing orders or a blank form. More than one appointment can be taken for one work order (with automatic planning).


Release Notes: Currencies can now be managed. Different levels (numbers and colors) can now be entered while creating or managing work orders. Import filters were added for specific software (for example, Lundi Matin Business). User rights can now be managed. Margins and cost prices can now be calculated while renewing contracts.


Release Notes: Automatic generation of work orders is now active. Planned ending dates can now be entered on work orders. New automatic filters were added for work orders. Attachments were added for customers and work orders, with the notion of "private" and "public" files. New planning modules were added for technicians, agencies, and customers.


Release Notes: Work orders can now be classified by categories. They also can be affected to technicians, and made "private" or "public" so only some technicians can see and modify them. Customer contacts can receive a different login and password. RSS and planning modules were added. Minor bugs were corrected.


Release Notes: Work orders for subcontractors can now be "free" (i.e. not attached to a repair sheet). Customers can be grouped under a single account to allow just one code/password to follow multiple accounts. Times entered can be indexed depending on the hour of work (useful for works made out of normal working hours in a contract). Some Internet Explorer bugs were corrected.