Release Notes: Installation and Web site integration were simplified. Installation can be done via SFTP. Two new skins were added. Built-in support was added for Joomla, Drupal, CRE Loaded, and Zen Cart Web applications. VoIP was replaced with Skype. User identification using Skype ID and calling customers via Skype are possible. Support for search engines was improved. New search engines were added. CAPTCHA protection was added for the "Leave a message" form. DataCenter can now work as a Windows NT service.
Release Notes: A new embedded database driver handles larger volumes of data with no performance loss. Spell checking for online chat, the ability to monitor several Web sites at the same time, separate reporting for each monitored Web site, an option to disable collecting information about visitors from specified IP addresses (IP ignore list), storing push-actions in a visitor's communication history, and import/export of canned messages have been added. URLs in text messages are automatically replaced with highlighted links