Release Notes: This release contains important security fixes.
Release Notes: This version adds configurable ticket lifecycles, a mobile interface, integrated stock answers, and dozens of other new features.
Release Notes: This release includes numerous small cleanups and improvements. It fixes the dreaded "infinite relogin" bug.
Release Notes: The full changelog contains over 500 "interesting" changes and over 1000 commits. The RT UI has been redone in XHTML and CSS. Users have the ability to customize their RT home page and set their default search preferences. Basic reporting and charting, reminders on tickets, the ability to make custom fields link to and include content from other systems, and bulk updating of custom fields have been added.
Release Notes: Assorted changes were made.
Release Notes: This version includes dozens of enhancements and corrections to RT 3.0.2, which has been available since late May. Highlights include significantly enhanced support for non-ASCII character sets, much more robust handling of bogus input data, and massive performance improvements for some configurations.
Release Notes: A number of issues have been corrected (primarily several UTF-8 related issues and an issue that could cause corruption of binary attachments).
Release Notes: The new Web interface is prettier, easier to use, and more standards-compliant. The installation process has been overhauled and now uses autoconf. The "Scrips" system is now even more powerful, and custom scripts can be created straight from the Web interface.
Release Notes: The installation process was cleaned up, callback support was added to the web UI, and quoted messages are now colorized.
Release Notes: The installation process now uses autoconf.