Release Notes: The user manaul was updated to reflect changes in 1.4.
Release Notes: A lot of new features, including a 4x faster analysis engine, call status codes for agents, pause codes for non-ACD agent time, and multi-stint call analysis.
Release Notes: This release adds a feature to play a sound on red or yellow alarms on the realtime view. The XML-RPC interface has been extended to pull data from the real-time page and work as an auth server.
Release Notes: New features: Heartbeat, Subqueues (experimental), and Agent rewriting. Improved documentation is included.
Release Notes: Realtime monitoring of clusters of Asterisk servers can be done using the manager API interface. The daily breakdown of calls can be in a user-defiable number of minutes and not necessarly on a hourly basis. A number of bugs have been fixed.
Release Notes: This release adds experimental cluster support to monitor multiple Asterisk servers at once. Several bugs have been fixed.
Release Notes: A new flag makes it possible to report a call by originating channel or by terminating channel, and a number of bugs have been fixed.
Release Notes: qloader is designed to be a one-stop solution to upload Asterisk queue_log data. There is no need for tail or custom startup scripts. qloader is able to upload only data that is missing from the given partition, by checking the timestamp and the row's contents in order to prevent duplicate rows.
Release Notes: A powerful XML-RPC interface has been added. The package is now localized in English, French, German, Spanish, and Italian.
Release Notes: This release adds an internationalization engine: the text of QueueMetrics can be localized, as well as numbers and dates. Internationalized versions: Italian, German, and French. All data can be exported to Excel, CSV files, or XML. There is a new database update utility. There are many more minor fixes and improvements.