PHP Live is live support software powered by PHP and MySQL. Functions include unlimited operators, unlimited departments, social media links in the chat window, department unique logo and chat icons, themes, click tracking, Website traffic monitoring, and more.
|Tags||Communications Chat IRC Utilities|
|Operating Systems||Unix Windows mac|
|Implementation||PHP AJAX HTML MySQL CSS DHTML jQuery|
Release Notes: A new feature "Automatic Offline" enables a specific time to go offline for each department. if an operator is online, the system will automatically log the operator out and switch the department status to offline. This feature is mainly to prevent an operator from leaving the console open during offline hours. It is to ensure a global offline and logout time. A new theme "notblue" has been introduced, with a few updates to existing themes. Various bugfixes including addition of a few missing country flags, a CloudFlare "Rocket Loader" workaround, and more.
Release Notes: Embedded chat support. A secure icon during embedded chat if the connection is HTTPS. The chat request question field can be set to required or not visible. Embedded chat now supports sound notification. Themes can be set for each department (only active for the Department HTML code). A browser-based unique visitor identification method. Max chat sessions set per operator before defaulting to auto-routing or to leave a message.
Release Notes: A feature for resetting GeoIP is now available. The image: canned command was fixed. An op2op chat refresh issue was fixed. An operator to operator decline loop that occurred if a chat was not accepted by the other operator was fixed. Random missing chat response lines were fixed with a revamp of chat session files handling. The operator console UI is now fully compatible with the iPad and other touch devices. Previously, certain tabs were not opening and there were a few UI quirks. The installer's MySQL check and various other potential issues were fixed.
Release Notes: This release has new chat request SMS alerts, adds the timestamp to the chat session, and can enable/disable the SMS feature per operator. It has access to the operator settings (themes, sounds, etc.) from the console, the ability to enable/disable the Desktop Notification once it has been activated, and name sorting of canned responses for the operator console. It expands the operator console default window size.