PBS is a user-support call management system and call tracing system. It is based on intranet technologies, and it allows you to manage and account calls, inventory, projects, and performance. It features a knowledge base and reports for the manager.
|Tags||Other/Nonlisted Topic Systems Administration|
|Operating Systems||Windows POSIX Linux Other|
Release Notes: The site is now decoded with UTF-8.
Release Notes: The code now runs with the standard PHP options; register_globals is not needed. All files were given the .php extension.
Release Notes: A bug related to creating and modifying knowledge base (KB) entries was fixed. Tables for call-list and knowledge can be sorted.
Release Notes: This release improves fulltext searches of the knowledgebase.