Version 2.4.0 beta1 of OTRS
Release Notes: The license was changed to the AGPL v3. A Management Dashboard and new reports are included. The Master/Slave feature allows multiple tickets of a similar nature to be linked and handled collectively. Tickets can be written in HTML format and can include inline pictures. A new "out-of-office" feature allows you to notify colleagues and OTRS of the period of your absence. To streamline ticket creation, AJAX-based auto-completion has been implemented in the customer search. New overviews allow personalization. An optimized attachment storage mechanism has been included. SMTPS is supported.
Other releases
Release Notes: This release addresses a security advisory. All production environments should upgrade. Affected by this vulnerability are all releases of OTRS 2.1.x up to and including 2.4.6. This vulnerability is fixed in OTRS 2.1.9, 2.2.9, 2.3.5, and 2.4.7.
Release Notes: A page navigation bar was added to ticket overviews in the dashboard. Some minor issues with the WYSIWYG editor have been fixed.
Release Notes: This stable release includes some minor bugfixes related to PGP/SMIME, bulk action, the richtext editor, the dashboard, and the notification feature. The translations have been updated for Simplified Chinese and Swedish.
Release Notes: Some minor bugs have been fixed. The translation files have been updated for Polish, French, Persian, and Italian. Furthermore, the single English translation has been split into US, UK, and Canadian English.
Release Notes: All bugfixes are related to the upcoming WYSIWYG editor and the new dashboard. These features are now ready to use in the intended way. A 27th language, Latvian, has been added.
