Release Notes: Authorization assignment on objects was optimized. A structured view on services and CIs includes information on each object's status and allows you to analyze the incident's impact. CIs are assigned during the incident recording. A CI can be imported or exported in a CSV file or by using the API. A variety of additional reports have been created. of ITSM functionalities were reimplemented in AJAX technology to reduce reloads. A joint Object-Link mechanism has been implemented, covering the features from both former Object-Link mechanisms. Locations, formerly a CI class, are now integrated into the CI.
Release Notes: This release addresses a security advisory. All production environments should upgrade. Affected by this vulnerability are all releases of OTRS 2.1.x up to and including 2.4.6. This vulnerability is fixed in OTRS 2.1.9, 2.2.9, 2.3.5, and 2.4.7.
Release Notes: A page navigation bar was added to ticket overviews in the dashboard. Some minor issues with the WYSIWYG editor have been fixed.
Release Notes: This stable release includes some minor bugfixes related to PGP/SMIME, bulk action, the richtext editor, the dashboard, and the notification feature. The translations have been updated for Simplified Chinese and Swedish.
Release Notes: Some minor bugs have been fixed. The translation files have been updated for Polish, French, Persian, and Italian. Furthermore, the single English translation has been split into US, UK, and Canadian English.
Release Notes: All bugfixes are related to the upcoming WYSIWYG editor and the new dashboard. These features are now ready to use in the intended way. A 27th language, Latvian, has been added.