Projects / Keystone2


Keystone2 is a Web-based tool for managing a small to medium-sized workgroup. Its primary use is as a trouble ticket system for the department and the userbase, but also includes contact and resource management, all tightly integrated. The system allows the userbase to enter tickets in a simple fashion, while the technicians have a more powerful and advanced view. After installation, the entire system is manageable via the Web interface.


Recent releases

  •  30 May 2007 19:10

    Release Notes: This represents the final set of changes bringing Keystone2 up to date. Many bugs in the secondary modules have been patched. The resources manager has essentially been rewritten. Contact management has been improved greatly, and many small annoying bugs in rendering and reporting have been repaired.

    •  17 Jan 2007 16:32

      Release Notes: The Contacts subsystem was completely reworked. Many broken services that were disabled when going to the new codebase were re-enabled.

      •  06 Jun 2006 06:56

        Release Notes: Further changes were made to the new interface design along with a large scale cleanup of back end code, support for PHP 5, and support for running within a non-register_globals environment.

        •  01 Jun 2004 17:09

          Release Notes: There is a vastly improved Contacts system, more HTML fixes, and improvements to the 'visitor' pages for better contact tracking.

          •  04 May 2004 02:38

            Release Notes: Several functionality fixes and further conversion to new display formatting.

            Recent comments

            21 Sep 2001 13:01 scottchilcote

            Great Stuff
            I've used Keystone in a few projects, and found it very easy to use and modify. After introducing it to other developers and testers, they were able to come up to speed rather quickly and navigate its various forms and reports.
            I've written a number of extensions for specific purposes and made modifications, and found it very straightforward. I really hope White Pajamas either sells the product or makes it open so that it won't die on the vine.

            27 Feb 1999 14:13 bfumerola

            keystone support
            Simply put Keystone is the best bug tracking software on the market.

            I found it very easy to customize.


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