Release Notes: This is the first "alpha" version, meaning the major functionality is complete. Highlights include a new configuration file format and major bugfixes. Future releases will focus on additional features, including support for logging and statistics. This software is still undergoing major development, so please do not use it in a production environment.
Release Notes: The rate at which messages are sent is now regulated to avoid possible message loss and forced sign off. After two minutes of inactivity in a conversation, representatives are reminded that they can end the conversation by typing "END." When dealing with queues, the splice() function is now being used instead of the delete() function to avoid leaving empty elements behind; this was the source of some seemingly impossible glitches. The README file now provides more complete documentation.