i-doit is a Web-based IT documentation and CMDB. It documents IT-systems and their changes, defines emergency plans, displays vital information, and helps to ensure a stable and efficient IT operation. All information can be organized (details flexibly adjusted), stored, and maintained in one place. This allows simple Helpdesk, Support, and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, and helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker, etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
|Tags||Networking Office/Business Information Management Document Repositories|
|Operating Systems||OS Independent|
|Implementation||PHP AJAX MySQL HTML Smarty|
Release Notes: Import and export features were renewed. The code was optimized and missing features were added. New object browsers were added to give improved stability and performance. The documentation for cellular phones, SIM cards, crypto cards, and carrier contracts was enhanced. Many bugs were fixed. The main navigation bar was cleaned up.
Release Notes: Objects' CMDB status was added for depicting an ITIL lifecycle. The dependency model was abolished, and the relation model was added. New object types include middleware (and SOA applications), replication, and database instance. Configurable colors were added for the object types. Automatic suggestions are made in text fields for object connections. A global view of the relations in an IT service was added for its components. The background color in category icons was removed. Calculation of the frequency of the CPU in object and cluster vitality was improved. Many bugs were fixed. Stability was improved.
Release Notes: A new AJAX location browser is used, which is much faster and does not freeze anymore. Categories are now sorted alphanumerically. The DBMS and database schema object types were added. New categories were added for DBMS, database instance, database schema, database links, IT service components, computing resources, and object vitality. Virtual machines may now be assigned to a cluster. Searching now works with special characters. The Port -> Interface list now also displays the interfaces slot number.
Release Notes: The documenation of virtualized environments was extended. The virtual host, virtual server, virtual client, cluster, and cluster-service object types were added. New categories were added for virtual machines. Documentation of clusters and cluster-services was written. The following new categories were added: cluster, cluster-service, cluster members, shared storage, cluster vitality, cluster resources, and shares. Empty categories now look a bit pale. Several bugs were fixed.
Release Notes: i-doit contacts were technically reorganized to be configuration items. Various storage improvements were made. The san-zone object type was added. New categories were added for local and remote storage. Language selection at login was added. A bookmark link to the current page was added above standard lists. A QR barcode for was added each object. Mandator/client administration was implemented, and is reachable via /admin. Various bugs were fixed.