Projects / Help Desk Revolutions

Help Desk Revolutions

Help Desk Revolutions is customizable help desk software. It includes trouble ticket email notification, supports billable hours, and includes a property management component. The help desk includes three levels of access: end users, help desk technicians, and help desk administrators. The software includes an easy installation wizard so that the administrator is not required to manually do any configuration.


RSS Recent releases

  •  29 Dec 2004 06:43

Release Notes: index.php has been changed to allow techs to easily get to their login screen without having to go to a separate page (tech.php).

  •  24 Aug 2004 05:42

Release Notes: A professionally written manual was added to the help desk distribution in order to document the functionality of the software, from install to usage.

  •  29 Jul 2004 13:12

Release Notes: The Install Wizard was updated in order to accommodate people who wish to install the help desk on an existing MySQL database name. New features were added in install.php: If you enable SOFT UPDATE, only the database references will be updated. If you enable FORCE CREATE, all the existing tables (required ones) inside the database will be removed and re-created. These new options should allow the help desk software to be successfully installed under almost all MySQL configurations.

  •  27 Jul 2004 14:20

No changes have been submitted for this release.


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