Version 3.6.8 of Help Desk Reloaded

Release Notes: This update adds the location and resolution date to the main trouble ticket management selection.

Other releases

  •  10 Mar 2009 14:41

Release Notes: This update adds the location and resolution date to the main trouble ticket management selection.

  •  09 Dec 2008 13:44

Release Notes: This release adds the search bar back into the navigation system on all pages. This revision also adds new pre-built reports for more quickly accessing trouble tickets by user name and a top five most annoying users report so you can see who is generating the most trouble tickets in your organization.

  •  20 Aug 2008 13:36

Release Notes: This update corrects problems with the property management system as well as a few minor issues with other files in the help desk.

  •  08 Jul 2008 15:17

Release Notes: A problem in 3.6.5.1 that prevented the help desk from installing correctly and the settings page from working was corrected. The password reset system was also updated to generate more user friendly email messages.

  •  06 Jun 2008 14:23

Release Notes: This release corrects minor bugs in the trouble ticket viewing page and the new trouble ticket creation page.

Screenshot

Project Spotlight

Securepoint eCAP antivirus adapter

An antivirus eCAP adapter for Squid 3.1 and above.

Screenshot

Project Spotlight

Tine 2.0

A Web-based groupware solution which focuses on usabilty.