All releases of Help Desk Reloaded
Release Notes: This update adds the location and resolution date to the main trouble ticket management selection.
Release Notes: This release adds the search bar back into the navigation system on all pages. This revision also adds new pre-built reports for more quickly accessing trouble tickets by user name and a top five most annoying users report so you can see who is generating the most trouble tickets in your organization.
Release Notes: This update corrects problems with the property management system as well as a few minor issues with other files in the help desk.
Release Notes: A problem in 3.6.5.1 that prevented the help desk from installing correctly and the settings page from working was corrected. The password reset system was also updated to generate more user friendly email messages.
Release Notes: This release corrects minor bugs in the trouble ticket viewing page and the new trouble ticket creation page.
Release Notes: This update corrects problems in the main help desk display page, email notification system, and end user trouble ticket lookup system.
Release Notes: This version corrects bugs in the search system, email notification system, and end user registration process.
Release Notes: This update adds a search input box to the main navigation system and updates the password recovery system.
Release Notes: This version of the help desk software corrects a problem that had prevented the help desk simple search system from searching though the trouble ticket problem resolutions.
Release Notes: This version adds the ability for help desk users to request a new password without contacting the help desk.
