Release Notes: Integration with Telstra, Lesnet, Sonus, and Kannel CDR formats has been added. New call reports are available for top sources/destinations and longest calls. FCC 477 reporting has been overhauled. New billing features include setup fee discounts, per-customer selection of payment day, and Canadian electronic check support. Ticketing has been updated to Request Tracker 3.8.10. Tickets can now be searched by customer agent, class, and tag.
Release Notes: This release improves quotations and FCC 477 reporting. Notable new features include per-package contacts, package detaching and attaching to/from separate customer records, and bulk movement of services amongst a customers’ packages.
Release Notes: This is a major release which includes new features such as quotations, customer custom fields, quantities, an upgrade to Request Tracker 4.0, and more.
Release Notes: Highlights of this release include a new customer duplicate checking option, new access controls and billing event conditions, and an update to Request Tracker 3.8.13.
Release Notes: Highlights of this release include enhancements to mapping functionality and many new reporting options.
Release Notes: Highlights of this release include Google Maps/Earth integration, a significant performance improvement in CDR rating, and tower tracking.