Freeside is an open-source billing and trouble ticketing package for ISPs, VoIP, hosting, service, and content providers, and other online businesses.
| Tags | Office/Business Financial Systems Administration Accounting Information Management Records Management |
|---|---|
| Licenses | AGPL |
| Operating Systems | POSIX BSD FreeBSD Solaris Linux Unix |
| Implementation | Perl SQL |
Recent releases


Release Notes: Integration with Telstra, Lesnet, Sonus, and Kannel CDR formats has been added. New call reports are available for top sources/destinations and longest calls. FCC 477 reporting has been overhauled. New billing features include setup fee discounts, per-customer selection of payment day, and Canadian electronic check support. Ticketing has been updated to Request Tracker 3.8.10. Tickets can now be searched by customer agent, class, and tag.


Release Notes: This is a major release. New features include Unicode support and internationalization, integrated network monitoring with 95% percentile billing, DSL qualifications and orders, time-of-day VoIP/telco rating, and more.


Release Notes: Integration has been added for Vitelity, OpenSIPS, Google email, and 4PSA VoIPNow. New features include LNP, invoice barcodes, more prorating options, and contract dates. The customer portal has been enhanced with a new default skin, expanded trouble ticketing features, and hotspot signup.


Release Notes: New features include a message template framework, new data import tools, customer tags, and a new Drupal module for customer signup and self-service. Enhanced VoIP features include Thirdlane integration and call rates which vary per day-of-week and time-of-day. Many reports have been added and expanded, including FCC form 477 reporting. Billing additions include customer credit limits, more prorating options, and performance improvements for large customer bases.


Release Notes: This release includes a new feature for fill-in message templates, enhancements to VoIP billing and invoice layout, an improved FCC Form 477 report and other reporting enhancements, and a number of other bug fixes and improvements.
Recent comments
18 Jun 2006 15:36
Re: Can it connect to control panels?
> Can it gather info from plesk or
> mysqlISP. Or other similar GPL ISP
> solutions?
There is Plesk integration, as well as integration with
some GPL'ed systems such as ISPMan, but not yet
mysqlISP integration.
There is a plugin framework for integration with
external systems called "exports" - so if the package
doesn't integrate with what you need, you could
write your own "export" for it.
04 Mar 2006 08:27
Can it connect to control panels?
Can it gather info from plesk or mysqlISP. Or other similar GPL ISP solutions?