Freeside is an open-source billing and trouble ticketing package for ISPs, VoIP, hosting, service, and content providers, and other online businesses.
| Tags | Office/Business Financial Systems Administration Accounting Information Management Records Management |
|---|---|
| Licenses | AGPL |
| Operating Systems | POSIX BSD FreeBSD Solaris Linux Unix |
| Implementation | Perl SQL |
Recent releases


Release Notes: This is a major release which includes new features such as quotations, customer custom fields, quantities, an upgrade to Request Tracker 4.0, and more.


Release Notes: Highlights of this release include a new customer duplicate checking option, new access controls and billing event conditions, and an update to Request Tracker 3.8.13.


Release Notes: Highlights of this release include enhancements to mapping functionality and many new reporting options.


Release Notes: Highlights of this release include Google Maps/Earth integration, a significant performance improvement in CDR rating, and tower tracking.


Release Notes: Integration with Telstra, Lesnet, Sonus, and Kannel CDR formats has been added. New call reports are available for top sources/destinations and longest calls. FCC 477 reporting has been overhauled. New billing features include setup fee discounts, per-customer selection of payment day, and Canadian electronic check support. Ticketing has been updated to Request Tracker 3.8.10. Tickets can now be searched by customer agent, class, and tag.
Recent comments
18 Jun 2006 15:36
Re: Can it connect to control panels?
> Can it gather info from plesk or
> mysqlISP. Or other similar GPL ISP
> solutions?
There is Plesk integration, as well as integration with
some GPL'ed systems such as ISPMan, but not yet
mysqlISP integration.
There is a plugin framework for integration with
external systems called "exports" - so if the package
doesn't integrate with what you need, you could
write your own "export" for it.
04 Mar 2006 08:27
Can it connect to control panels?
Can it gather info from plesk or mysqlISP. Or other similar GPL ISP solutions?