Comments for Free Help Desk

23 Apr 2014 19:56 jmro

Thank you for the Free Help Desk Software.

Testing version 2.4.2b, but have a few issues: MySQL 5.1.73-cll, PHP 5.3.10, tested on Firefox.

1.- Registration not working:

fhd_register_action.php
PHP Fatal error: Call to a member function escape() on a non-object in helpdesk/fhd_register_action.php on line 19
Line 19: $captcha = $db->escape(trim($_POST['captcha']));
Registration stops, but if we disable captcha for registration on fhd_config.php /** Use CAPTCHA with registration? yes or no */ define('CAPTCHA_REGISTER','no'); the registration works.

2.- Admin / User Pending:

fhd_edit_user.php
The checkbox for User pending? if unchecked after submit goes back to checked, no way to unpending a user from the page.
Only way to unpending a user is to edit the user fields, for example using phpmyadmin.

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