Free Help Desk
Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.
| Tags | Communications Information Management Issue Tracking Records Management Workflow Frameworks Office/Business |
|---|---|
| Licenses | GPL |
| Operating Systems | Mac OS X Windows Windows Windows POSIX Linux |
| Implementation | PHP |
Recent releases
- 21 May 2012 20:36
Release Notes: This release updates ezsql includes to 2.17. It adds the ability to change standard users into administrators and vice-versa. There are miscellaneous code tweaks.
- 12 Mar 2012 21:19
Release Notes: This release adds a time adjustment option to allow time offset. It also adds date pickers to many of the date fields. It has been updated to the latest version of the ezSQL functions. It fixes a bug in the status change page. It adds the GPL license file to the download package.
- 22 Sep 2011 02:32
Release Notes: 2 include files had invalid PHP short tags; these have been fixed. To update existing installs: extract all-nav.php and functions.php.
- 06 Sep 2011 03:01
Release Notes: The software was completely rewritten. The new interface runs faster and is more secure than ever before. The database is unchanged, so upgrading from any previous version is very easy.
- 18 Aug 2011 03:24
Release Notes: This minor release fixes a few security issues. It is possible to upgrade by extracting the site.php file out of the lib folder, and replacing it on your installation.
Heartbeat
- Popularity Score
- 375.12
- Vitality Score
- 76.43
- Subscriptions
- 43
