Projects / Free Help Desk

Free Help Desk

Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.

Operating Systems

RSS Recent releases

  •  01 Apr 2014 23:04

Release Notes: A fix for file uploads, which was broken in the previous release.

  •  31 Mar 2014 01:50

Release Notes: Many small bugfixes. A fix for the forgot password function. Many validation updates and minor tweaks.

Release Notes: This release adds security updates, including a tool to encrypt database passwords for existing installs, changes the look and feel with themes (Bootswatch), adds new icons from Font Awesome, and updates the dashboard layout.

  •  17 Feb 2014 14:24

Release Notes: Updates Twitter bootstrap to 3.1.0. A new admin menu option shortcut for viewing all recent tickets. A few minor bugfixes.

  •  03 Feb 2014 03:14

Release Notes: This version introduces the ability for a file to be uploaded with a ticket submission. The navbar has been changed to an even more mobile friendly version. There are many interface tweaks. Updated CAPTCHA and ezsql libraries. Please note: the fhd_config.php file has changed to allow for control of file uploading.


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