Projects / Crafty Syntax Live Help

Crafty Syntax Live Help

Crafty Syntax Live Help is a live help support chat system that allows the operators of Web sites to monitor their visitors as they are browsing the site and proactively open a chat session with them. It can use either a MySQL database or a text-based database and features chat notification, notifications when the user is typing a message, multiple chat sessions, referer tracking, page view tracking, and multiple operators.

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Recent releases

  •  11 Jun 2008 08:05

    Release Notes: Minor cross site scripting vulnerabilties were fixed in livehelp.php, user_questions.php, lostsheep.php, and leavemessage.php. Scrolling was added to the department choice page. The ability to rename a visitor IP addreses from the administrative interface was added. When listing transcripts, it now defaults to showing all departments unless the user looking at the transcripts does not have access to all transcripts. The online documentation was updated.

    •  13 Oct 2003 08:38

      Release Notes: Some missing files were added for the JavaScript that controls the floating menus in the user chats. A problem where auto-invite based on visits was inviting regardless of the number of pages visited was corrected. Refresh and Clear options were added to the floating navigation. The chat frame was made bigger in the admin side and 'no break' was added for the usernames in the tabs.

      Recent comments

      12 Aug 2006 23:06 honewatson

      Crafty Syntax got sales for my client
      I installed this program for a client of mine and he got sales right off the bat.

      Its powerful with heaps of features and seems robust.

      Maybe a little slow but like I said my client got sales from the live chat within the first couple of weeks.

      Much cheaper of course than liveperson. Worth donating to the project if you use it for yourself or clients.

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