Concursive Suite (formerly Centric CRM) is a mature, fully featured, Java-based, Web-delivered CRM with graphical dashboards, leads management, contacts, pipeline, accounts, quotes, campaign management, project management, document management, help desk, reports, employee, and admin modules.
|Operating Systems||OS Independent|
Release Notes: Too many major new features to enumerate, but including a Web content management module, and major improvements to Leads, Contacts, Marketing, and Help Desk modules. New custom dashboards, an Outlook plugin, and e-Commerce features.
Release Notes: MySQL, Oracle, Derby, DB2, MSSQL, Interbase, Firebird, and Daffodil database installation/upgrade scripts have been added. There are hundreds of bugfixes. This release is binary only.
Release Notes: Custom dashboards, major folder improvements, a new Web CMS, major leads, contact and account, communications module enhancements, inbound email integration, and knowledge base improvements in help desk were added. This beta release is available as a binary install image only.
Release Notes: This release can attach documents from various CRM modules to outgoing email messages, independently schedule activities and log activities without the need to first record a past activity, record Activities against an account without specifying a contact, attach Documents directly to general contacts and account contacts (documents attached in the Contacts module follow the contact to the Accounts module), and make HTML, CSV, and Excel reports. Nine databases are now supported: Derby, DaffodilDB, Firebird SQL, DB2, Interbase, SQL Server 2000/2005, MySQL 5, Oracle 10g Express, and PostgreSQL.
Release Notes: This is a major release with over 70 major new features, including: a workflow system (Action Plans) in Accounts and Help Desk with a GUI workflow editor; Divisions/Sites; Asterisk integration with inbound screen pops and outbound dialing; Jabber/XMPP integration; LDAP authentication, Help Desk Knowledge Base; Firebird database support; Oracle 10g support; and a Web Services API.