Release Notes: This maintenance update includes five bugfixes and usability tweaks. The 'nobody' shortcut on the ticket peek popup now works properly in IE8. An issue where malformed HTML attachments were being truncated when displayed in the browser was fixed. An issue with purified HTML attachments having their ID attributes stripped when displayed in the browser was fixed. When hovering over an attachment, a download option is now revealed. An issue in the scheduler where only one job would run per request if PHP lacked permission to use the set_time_limit() function was fixed.
Release Notes: This maintenance update includes 14 minor fixes. A workaround bypasses a bug in old 6.x versions of PCRE (CentOS 5, etc.) that could lead to 'InTeRcApS TeXt' in the UI. A bug was fixed in recurring calendar events where weekly schedules could skip every other week. A workaround addresses a bug in PHP 5.3.3 when the 3rd argument to array_walk_recursive() is passed by reference. Time tracking entries created from the Links tab of a profile are now properly linked to the current record. The 'On' field is properly loaded when re-editing a Virtual Attendant behavior that schedules another behavior.
Release Notes: This maintenance update includes 8 improvements from community feedback. It fixes an issue during upgrades where the platform attempted to read plugin manifests before updating itself. For now, any time the platform detects that the version has changed, it will redirect to /update without reading plugin manifests first. It fixes a bug that prevented the 'From:' field on the Send Mail page from listing groups that had only an inbox and no other buckets.
Release Notes: This maintenance update includes 13 improvements from community feedback.
Release Notes: This maintenance update includes 14 minor fixes and usability tweaks based on community feedback. Searching snippets will return partial matches by default. A 'Find more plugins' link was added in Setup. An issue that prevented extra email addresses from being added in the Support Center in some cases was fixed. The usability of the knowledgebase search when replying to tickets was improved. Custom fields are fixed on feedback entries. A destination URL will be preserved through multiple login failures. Bulk update on tickets can set a reopen date for 'waiting for reply' or 'closed'.