Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
| Tags | Software Development Bug Tracking Quality Assurance Testing Information Management Document Repositories Issue Tracking Communications Email Internet Web Office/Business Database Front-Ends Dynamic Content Message Boards News/Diary groupware |
|---|---|
| Licenses | Proprietary |
| Operating Systems | OS Independent |
| Implementation | Java SQL |
Recent releases


Release Notes: A total of 72 new custom fields have been added. Password encryption is now salted. The "Date" email header is now used as the timestamp when saving an email submission. The "remove" JavaScript function was renamed to avoid a conflict with Chrome browsers. A disabled field is now grayed out instead of removed. The default value of a drop-down menu field that is mandatory based on another field has been corrected.


Release Notes: This release fixed an issue with the timestamp of a succeeding record being the same as the previous one.


Release Notes: This release fixes an issue with not setting the "Responsible" field based on the routing configuration.


Release Notes: Mailbox connection and read timeouts are now better handled. The Detail table column has been changed to MEDIUMTEXT for MySQL databases. A "Method Not Allowed" problem on a query page with dependent fields and a problem when refreshing a changed query result page listing multiple projects have been fixed.


Release Notes: A problem with non-ASCII usernames was fixed. Setting URIEncoding to UTF-8 is no longer required. A potential AWT-Windows memory leak problem and an IE caching issue in AJAX requests were fixed. The default option for drop down fields is now better handled on the server side.
Recent comments
05 Nov 2004 23:23
Price-performance point is excellent.
After evaluating multiple vendors in the issue-tracking domain, our organization reached the conclusion that bugzero offered the most competitive pricing for almost of all of our needs. We were almost considerably impressed with the customer service, and the straightforward integration with CVS.
27 Oct 2004 04:05
The license is wrong
The license definition is wrong.
"Free To Use But Restricted" means that the software
is free but restricted in someway. Bugzero (according
to its "pricing" page) doesn't allow restricted use
The restriction to just 5 users isn't a restriction for any
serious bugzilla-alike system. The number of 5 users
and 100 errors effectivelly disallows any serious work.
This is just a demo and yes, the demo is free.
I think the license should be
"Other/Proprietary License with Free Trial".
18 Aug 2002 05:06
GUI look and feel
I intentionally made the GUI simple and clean with little color and no graphic images. If you want it to be more colorful, you can do so easily (need some html and jsp knowledge). If you do not think the current default GUI is user friendly, make it so. I'll be very happy to know about it.
18 Aug 2002 04:45
classpath issue
If you get an error message such as class not found, it simply means that the bugzero.jar is not in the classpath. Please follow the setup program closely (instruction is different for each container), you can solve this problem easily by yourself.
18 Aug 2002 04:36
more app servers
Bugzero has now been deployed and tested on almost all the popular Servlet and J2EE servers. If you want use an app server that is not included in Bugzero's setup program, please let me know and I'll more than happy to help you out and add it to the list.