|Operating Systems||OS Independent POSIX Linux|
|Translations||English Greek Spanish French German Italian Chinese Japanese Russian|
Release Notes: Email support, a QC module, Asterisk 1.8 support, and much more.
Release Notes: System statuses, including the addition of status categories, can be easily controlled. Several new In-Group features were added, including music-on-hold, alert messages, and call times. Skill based ranking and call routing can be done for inbound and outbound. Agent call routing based on the number of calls taken today per in-group or campaign can be done. The ability to copy the settings of an existing User/Campaign/In-Group into a new one was added. The Transfer feature in the agent screen was changed to allow for more transfer In-Group choices. Available campaigns are dynamically displayed for an agent in the agent login screen.
Release Notes: The ability to dial alternate lead phone numbers in auto-dial modes has been added. More levels of access control have been added to the administrative interfaces. Agent Pause codes have been added to allow agents to categorize their PAUSE time. VICIDIAL outbound compatibility with QueueMetrics has been added. There are many other changes and bugfixes.
Release Notes: All Perl script have been changed to use DBI instead of Net::MySQL. There is a completely new interactive install script with a new astguiclient.conf file. The ability to turn off or on logging of server scripts. The ability to redirect AGI output to file, STDERR, both, or nowhere. Code and process optimization of many of the server-side scripts. A predictive outbound dialing algorithm with many user-defined settings. A new BASE_INSTALL.txt doc for simple installation is included, as well as sample conf files. There are many other changes and bugfixes.
Release Notes: This release adds security enhancements of PHP scripts to reduce SQL-injection and other threats, a completely-redesigned local call time system in VICIDIAL for more flexibility, drop-call and safe-harbor options for campaigns and inbound groups, a rewritten multi-language translation for more flexibility and easy of use, more user permission options/restrictions for both agents and admins, the option of using app_conference instead of the meetme engine, an internal DNC list for Do-Not-Call entries across the system, automatic lead recycling to call back, and busy calls at definable intervals.